Privacy Policy

This Privacy Policy explains how Tagwimi (“Tagwimi,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the Tagwimi website, application, and related services (the “Service”).

Tagwimi is an adults-only service. You must be at least 18 years old to create an account or use Tagwimi.

By using Tagwimi, you acknowledge this Privacy Policy. If you do not agree, please do not use the Service.

1. Who we are

Tagwimi helps people in Kampala and beyond find others to join them for lawful activities and everyday plans. We are based in Kampala, Uganda.

For privacy questions, contact support@tagwimi.com.

2. Information we collect

Account and profile information

When you create or update an account, we may collect:

• Name or display name
• Email address
• Password (stored securely by our authentication provider)
• Interests and other profile details you choose to add
• Age confirmation that you are 18 or older

Activity and community content

We collect information you submit while using Tagwimi, such as:

• Plans or activities you create
• Join requests and memberships
• Messages sent through the Service
• Check-ins and completion actions
• Reports and safety concerns you submit

Technical and usage information

We may automatically collect limited technical data needed to operate and secure the Service, such as:

• Device and browser type
• IP address and approximate location derived from network information
• App or page usage events
• Log and diagnostic information

3. How we use information

We use personal information to:

• Create and manage accounts
• Show plans, profiles, messages, and other Service features
• Enable joining, hosting, check-ins, and coordination around activities
• Review reports and enforce our Terms
• Protect safety, prevent fraud, and secure the Platform
• Provide customer support
• Improve reliability, usability, and product features
• Comply with legal obligations

4. How we share information

We may share information in these situations:

• With other users: Profile details and plan information you publish can be visible to other Tagwimi users as needed for the Service to work.
• With service providers: Trusted vendors who help us operate hosting, authentication, databases, analytics, email, or security, under appropriate contracts.
• For safety and legal reasons: When reasonably necessary to protect users, investigate abuse, respond to lawful requests, or protect Tagwimi's rights.
• Business transfers: If Tagwimi is involved in a merger, acquisition, or similar transaction, information may transfer as part of that process with notice where required.

We do not sell your personal information.

5. Safety, reports, and moderation

If you report a plan or user, we may review the report together with related account, plan, and message information needed to assess the concern.

Authorized Tagwimi admins may access report details and related records for moderation. Some information may be preserved when necessary for safety, legal, or enforcement reasons.

6. Data retention

We keep personal information only as long as needed to provide the Service, resolve disputes, enforce our Terms, protect safety, and meet legal or operational requirements.

When you delete your account, we delete or de-identify associated personal information within a reasonable period, except where retention is required or justified for legal, security, or backup purposes.

7. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Please protect your login credentials and tell us promptly if you suspect unauthorized access.

8. Your choices and rights

Depending on applicable law, you may be able to:

• Access or update certain profile information in the app
• Request a copy of personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account
• Object to or restrict certain processing where the law allows

To make a request, email support@tagwimi.com. We may need to verify your identity before responding.

9. Children

Tagwimi is not directed to children or anyone under 18. We do not knowingly collect personal information from people under 18. If we learn that we have done so, we will take steps to delete that information.

10. International processing

Tagwimi operates from Uganda and may use infrastructure or service providers in other countries. Where information is transferred internationally, we take steps appropriate under applicable law to protect it.

11. Changes to this policy

We may update this Privacy Policy as the Service evolves or when required for legal, security, or operational reasons. The effective date above shows when the latest version took effect. Material changes will be communicated where required.

12. Contact

Tagwimi
Kampala, Uganda
Email: support@tagwimi.com

For product rules and safety expectations, also read our Terms of Service and Help pages.